Accessibility Statement

Accessibility Statement

Last Updated: October 6, 2026

At sooj skin, we are committed to making our online store accessible and easy to use for everyone, including people with disabilities. We believe that every customer should be able to browse our products, find information, make purchasing decisions, and complete an order with as few barriers as possible.

Our Accessibility Commitment

We are working to improve the accessibility and usability of our website and strive to provide an online shopping experience that can be used by people with a wide range of abilities and assistive technologies.

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, developed by the World Wide Web Consortium (W3C). We use these guidelines as a framework for improving the accessibility of our website's content, navigation, functionality, and overall user experience.

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Accessibility Across Our Store

Our accessibility efforts apply to the core shopping experience on our website, including:

  • Product pages and product information

  • Product images and alternative text where applicable

  • Site navigation and menus

  • Product search and filtering

  • Shopping cart and cart functionality

  • Checkout and purchasing processes

  • Forms and customer account features

  • Promotional content and other interactive elements

We continue to review and improve these areas as our website, product catalog, and technology change.

Known Limitations

While we strive to meet WCAG 2.2 Level AA guidelines, some areas of our website may not yet fully conform to every accessibility requirement. Certain content, content structure, functionality, or third-party features may present accessibility challenges that we are still working to address.

We are committed to identifying and resolving accessibility barriers as they are discovered. Enhancing accessibility is an ongoing process, and we are committed to making gradual improvements over time to provide a more inclusive experience for all users.

Feedback and Assistance

Your feedback helps us improve the accessibility of sooj skin. If you experience difficulty accessing any part of our website, have trouble completing a purchase, or need assistance with a product or checkout process, please contact us.

Email: hello@soojskin.com
Phone: (213) 537-4308

Contact Form: https://soojskin.com/pages/contact-us

When contacting us, please describe the page or feature you were trying to access and the difficulty you experienced. We will do our best to provide the information or assistance you need and to address accessibility issues as promptly as reasonably possible.

We welcome feedback about the accessibility of our website and are committed to providing an inclusive shopping experience for all customers.

Sooj Skin
www.soojskin.com
Email: hello@soojskin.com
Phone: (213) 537-4308